Support
FAQ
Do you offer tracked shipping?
Yes — every order ships fast with tracking included.
How long does shipping take?
Orders typically process within 1–3 business days and arrive within 3–7 business days after processing.
Is checkout secure?
Yes. All payments are processed through Shopify's encrypted checkout.
Can I return an item?
See our Returns page for details on eligible items and the process.
How do I contact support?
Use the Contact page, email support@vvs.jewelry, or message @vvsland on Instagram. We'll reply as soon as possible.
Do you restock sold-out items?
Many best sellers restock. Join the newsletter or follow Instagram for first access.